Safe Delivery

We guarantee delivery throughout Brazil! For your convenience, our products are delivered by the Post Office and as soon as the posting is completed, the tracking link to track the delivery is sent to the registered email.
Did something unexpected happen and your order was not delivered? THE TRADITION WITH CONSERVATION PROJECT guarantees a refund of the full purchase amount if the loss is proven.

PERSONAL DATA SECURITY
The TRADITION WITH CONSERVATION PROJECT website has the main security systems to protect all your data:

• SSL Encryption: Secure Website Certificate;
• Protection against information theft and card cloning;
• Through them, we can guarantee that all your personal data is safe.

EXCHANGES, RETURNS AND REFUNDS
We value the satisfaction of our customers. If you are not happy with your product, you have 7 days to return or exchange it. In case of returns, we will refund the full amount paid by the customer. For exchanges, returns and refunds, please contact us via email loja@renctas.org.br

BANK SECURITY
Our website is 100% reliable. The payment system is carried out through Mercado Pago, protecting your information. Payments made by credit card undergo an anti-fraud analysis, protecting our store and you, the consumer.